This ensures a fully discreet transaction and guarantees your privacy. If your Jelly Bear Vibrator is a stock product, it will be packaged and sent inside one working day. If the sex toy you ordered is unavailable, we would expect to expedite your 'Jelly Bear Vibrator' in no longer than 12 days, in most cases well within this. If anything occurs to prevent despatch of your 'Jelly Bear Vibrator' we will let you know the very moment we notice the problem.
In simple terms, if you take delivery of the Jelly Bear Vibrator and no longer want the sex toy in question, we will let you return it within 10 days and get your money back.
Because of the nature of the products, we are sure that you will appreciate that there has to be a few terms and conditions. Health and safety rules means the 'Jelly Bear Vibrator' must be unused and still in the sealed, original sealed packing, you will need to cover the return postage charges (you will not be charged for the cost of the original shipment to you).
In the unlikely event that your 'Jelly Bear Vibrator' arrives and is not working or faulty, then let us know by contacting us on return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the product at your preference.
Exchange of a rejected 'Jelly Bear Vibrator' will be with an identical product, or one of a similar cost if we are out of stock of the first product (to suit you, of course), and as the goods were faulty, you will be reimbursed all the additional postage costs.
None of the above seeks to reduce your legal options as viewed by UK law. Our returns and replacement policy is over and above any rights you have under English law.
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