This enables a secure and private delivery and maintains your confidentiality. If your Opal Snubs Vibrator is a stock product, it will be packed and shipped within one working day. If we have run out of stock of the product you bought, we would expect to dispatch your 'Opal Snubs Vibrator' in no longer than 12 days, in most cases much sooner than that. Should there be any kind of delivery problem with your 'Opal Snubs Vibrator' we will notify you by email immediately we possibly can.
Basically, if you get the Opal Snubs Vibrator and have changed your mind about buying the particular item, we are happy for you to return it within 10 days and get a refund.
Because the products are intended for intimate use, we are sure that you will appreciate that we must impose some conditions. Hygiene regulations means that the 'Opal Snubs Vibrator' must be in its original packing and, obviously, unused, and you will need to pay the charges for the return shipment (we'll absorb the charges for the first carriage to you).
In the unlikely event that your 'Opal Snubs Vibrator' has a manufacturers fault, then send us an e-mail at return@sensual-sex-toys.co.uk and we shall refund your money or replace the products at your discretion.
Replacement of a rejected 'Opal Snubs Vibrator' will be with the same, or a similar item if the original is out of stock, and as the item was faulty, we will cover all the extra postage charges.
None of the above is intended to reduce your legal rights under English law. Our replacement policy is over and above any rights you possess under UK law.
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