This enables a fully discreet delivery service and protects your confidentiality. If the Finger Vibe Ecstacy at your Fingertip! is a stock product, it will be packaged and dispatched within 24 hours. If we have run out of stock of the sex toy you purchased, we will generally expedite your 'Finger Vibe Ecstacy at your Fingertip!' in approx. 12 days, but realistically well within this. In the event that there is any kind of delay with your 'Finger Vibe Ecstacy at your Fingertip!' we will send you an e-mail to let you know as soon as we notice the problem.
In simple terms, if you get the Finger Vibe Ecstacy at your Fingertip! and decide you don't want the product, we allow you to send it back it within 10 days and get your money back.
Because the products are intended for intimate use, we are confident you will appreciate that there has to be a few conditions. Hygiene guidelines means we must insist that the 'Finger Vibe Ecstacy at your Fingertip!' must be in its original sealed packaging and, obviously, unused, you will also need to cover the return postage charges (we will happily cover the costs of the original carriage to you).
In the event that the 'Finger Vibe Ecstacy at your Fingertip!' arrives and is not working or faulty, then email us on return@sensual-sex-toys.co.uk and we shall refund your payment or replace the product whichever you prefer.
Replacement of a rejected 'Finger Vibe Ecstacy at your Fingertip!' will be with an identical item, or a similar product if the first product is now out stock, and as the goods were faulty, you will be reimbursed all the additional postage costs.
None of the above is meant to change your rights as a consumer under English law. Our returns and replacement policy is over and above any rights that apply under English law.
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