This ensures a totally discreet delivery service and ensures your privacy. If the Robo Cock Vibrator is ex-stock, it will be dispatched in 1 working day. If we have run out of stock of the sex toy you requested, we would expect to forward your 'Robo Cock Vibrator' in around 12 days, but generally this is much quicker. In the event that there is some kind of delivery problem with your 'Robo Cock Vibrator' we will notify you by email as soon as we notice the problem.
In basic terms, if you receive the Robo Cock Vibrator and no longer want the item, we will let you send it back to us it within 10 days and we will provide a full refund.
Because of the intimate nature of sex toys, we are sure that you will agree that there has to be some terms and conditions. Health and safety regulations mean that the 'Robo Cock Vibrator' must be unused and still in the sealed, original sealed packaging, you will need to pay for the return carriage costs (we will happily cover the charge for the first shipment to you).
In the event that your 'Robo Cock Vibrator' is faulty, then email us on return@sensual-sex-toys.co.uk and we will replace the item or refund the cost of the item.
Exchange on a faulty 'Robo Cock Vibrator' will be with an identical item, or a similar item if the first product is now out stock, and as the product was faulty, we will accept all the additional shipping charges.
None of the above is intended to change your legal options as applicable under English law. Our returns and replacement policy is in addition to any legal rights you may have under English law.
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