This ensures a fully discreet service and further guarantees your confidentiality. If the Discretion Wide Body Vibrator is in stock, it will be packaged and dispatched in one working day. If the product you bought is not in stock, we will generally dispatch your 'Discretion Wide Body Vibrator' in approximately 12 days, but 9 times of of 10 much sooner than that. If anything happens that delays shipment of your 'Discretion Wide Body Vibrator' we will notify you by email as soon as we possibly can.
In basic terms, if you take delivery of your Discretion Wide Body Vibrator and decide you have changed your mind and no longer want the product, we are happy for you to send it back it within 10 days and we will give you your money back.
Because the products are intended for intimate use, we are confident you will recognize that we must impose a few terms and conditions. Health and safety guidelines means the 'Discretion Wide Body Vibrator' must be in its original packaging and, obviously, unused, you will also need to cover the return carriage charges (we'll absorb the charge for the first shipping to you).
If your 'Discretion Wide Body Vibrator' arrives and is not working or faulty, then please contact us at return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the item at your preference.
Replacement of a rejected 'Discretion Wide Body Vibrator' will be with the same, or a similar item if the original is out of stock, and as we were at fault, we will pay all the additional delivery costs.
None of the above is meant to affect your rights as applicable under English law. Our replacement policy is in addition to any rights you have under UK law.
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