This ensures a fully discreet delivery service and maintains your privacy. If your Rock Master Jelly Vibrator is a stock item, it will be packed and sent inside 24 hours. If the sex toy you purchased is not in stock, we will usually despatch your 'Rock Master Jelly Vibrator' in approx. 12 days, but most of the time far quicker than that. In the unlikely event that there is some sort of despatch problem with your 'Rock Master Jelly Vibrator' you will be notified by email the very moment we spot the problem.
In simple terms, if you get your Rock Master Jelly Vibrator and feel you don't actually want the product, we allow you to return it to us it within 10 days and get your money back.
Because the products are intended for intimate use, we are confident that you will appreciate that we must apply a few terms and conditions. Health and safety guidelines means that the 'Rock Master Jelly Vibrator' must be still in its packing and unused, and you will need to pay the cost of the return shipping (we will happily cover the cost of the original shipping to you).
If your 'Rock Master Jelly Vibrator' arrives and is not working or faulty, then let us know by contacting us on return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the products whichever suits you best.
Replacement of a rejected 'Rock Master Jelly Vibrator' will be with an identical item, or a similar value product if the first product is now out stock, and as the goods were faulty, we will pay all the extra shipment charges.
None of the above seeks to modify your rights under UK law. Our returns policy is in addition to any legal rights you possess under UK law.
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