This ensures a secure and private transaction and maintains your confidentiality. If the H20 Waterproof Patriot Vibrator is a stock item, it will be packed and sent within one working day. If we are out of stock for any reason, we will usually send your 'H20 Waterproof Patriot Vibrator' in no longer than 12 days, in most cases much sooner. If anything occurs that delays despatch of your 'H20 Waterproof Patriot Vibrator' you will be notified by email as soon as we notice the problem.
In short, if you get the H20 Waterproof Patriot Vibrator and have changed your mind about buying the particular item, you can return it within 10 days and we will give you a full refund.
Because our products are of an 'intimate' nature, we are sure that you will have sympathy with the fact that we must impose some conditions. Health and safety regulations means we must insist that the 'H20 Waterproof Patriot Vibrator' must be in its original manufacturers packing and, obviously, unused, and you will need to pay the return carriage costs (you will not be charged for the costs of the original shipping to you).
In the improbable event that your 'H20 Waterproof Patriot Vibrator' doesn't work as it should, then let us know by contacting us at return@sensual-sex-toys.co.uk and we shall refund your payment or replace the product whichever you prefer.
Exchange of a rejected 'H20 Waterproof Patriot Vibrator' will be with the same item, or a similar value item if your first choice is out of stock, and as the product was faulty, you will be reimbursed all the additional delivery charges.
None of the above is meant to affect your legal options under English law. Our returns and replacement policy is over and above any rights you may have under English law.
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