This ensures a secure and private transaction and protects your privacy. If your Pure Vibes Probing Head Vibrator is a stock item, it will be dispatched in one working day. If the sex toy you purchased is not in stock, we would expect to forward your 'Pure Vibes Probing Head Vibrator' in approx. 12 days, but generally much sooner than that. In the unlikely event that there is any sort of delay with your 'Pure Vibes Probing Head Vibrator' we will inform you by email the very moment we are able.
In basic terms, if you receive your Pure Vibes Probing Head Vibrator and decide you don't want the particular item, you are able to return it within 10 days and we will refund the cost of the product.
Because of the nature of the products, we are confident you will agree that we must impose some conditions. Health and hygiene guidelines mean that the 'Pure Vibes Probing Head Vibrator' must be unused and still in the sealed, original packing, you will need to cover the return postage (we'll absorb the charge for the first shipping to you).
In the improbable event that your 'Pure Vibes Probing Head Vibrator' turns out to be faulty, then email us on return@sensual-sex-toys.co.uk and we shall endeavour to remedy the situation to your satisfaction.
Exchange on a faulty 'Pure Vibes Probing Head Vibrator' will be with the same, or a similar item if the first is now out stock, and as the goods were faulty, we will pay for all the additional postage charges.
None of the above is meant to modify your legal options as applicable under UK law. Our replacement policy is in addition to any legal rights that apply under English law.
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