This ensures a fully discreet delivery service and guarantees your anonymity. If your Pure Vibes Dolphin Purple Vibrator is a stocked product, it will be packed and despatched inside 1 working day. If we are out of stock for some reason, we would expect to forward your 'Pure Vibes Dolphin Purple Vibrator' in approx. 12 days, but realistically far quicker than that. If anything occurs that delays dispatch of your 'Pure Vibes Dolphin Purple Vibrator' we will notify you by email the very minute we possibly can.
In brief, if you get the Pure Vibes Dolphin Purple Vibrator and no longer want the product, we allow you to return it to us it within 10 days and we will give you your money back.
Because our products are of an 'intimate' nature, we are confident you will agree that there are some conditions. Health and hygiene guidelines mean that the 'Pure Vibes Dolphin Purple Vibrator' must be unopened and and unused, you will also need to pay the return carriage charges (we'll absorb the charge for the first carriage to you).
If your 'Pure Vibes Dolphin Purple Vibrator' is not as it should be, then let us know by contacting us at return@sensual-sex-toys.co.uk and we will refund the cost of the goods or replace the item whichever you prefer.
Exchange of a returned 'Pure Vibes Dolphin Purple Vibrator' will be with the exact same item, or one of a similar cost if we are out of stock of the first product (if you agree, of course), and as the item was faulty, we will cover all the extra postage and packaging charges.
Nothing mentioned above is intended to modify your legal options as viewed by UK law. Our replacement policy is in addition to any rights you have under English law.
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