This enables a secure and private transaction and maintains your confidentiality. If your Eilium Vibrator is in stock, it will be sent in 1 working day. If we have no stock of the sex toy you ordered, we would expect to expedite your 'Eilium Vibrator' in approx. 12 days, but generally much sooner than that. If anything happens that interferes with despatch of your 'Eilium Vibrator' we will notify you immediately we possibly can.
In short, if you get the Eilium Vibrator and have changed your mind about buying the item, you can send it back it within 10 days and we will provide a full refund.
Because the products are intended for intimate use, we are sure you will understand that we must apply some terms and conditions. Hygiene regulations means that the 'Eilium Vibrator' must be unused and still in the sealed, original packaging, and you will need to pay the cost of the return carriage (you will not be charged for the charge for the first shipping to you).
In the event that the 'Eilium Vibrator' arrives and is not as it should be, then email us at return@sensual-sex-toys.co.uk and we shall refund your payment or replace the goods whichever suits you best.
Exchange of a returned 'Eilium Vibrator' will be with the same item, or one of the same value if we are out of stock of the first choice item (to suit you, of course), and as we were at fault, we will accept all the extra shipping charges.
None of the above is meant to change your legal options under UK law. Our returns and replacement policy is in addition to any rights you may have under English law.
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