This guarantees a secure and private service and maintains your secrecy. If the Black Pearl Vibrator is a stock product, it will be packaged and dispatched within 24 hours. If for some reason we are out of stock, we will usually despatch your 'Black Pearl Vibrator' in no longer than 12 days, in most cases far quicker. Should there be some kind of delivery delay with your 'Black Pearl Vibrator' you will be advised by email as soon as we notice the problem.
In basic terms, if you get your Black Pearl Vibrator and decide you don't want the item, we are happy for you to send it back it within 10 days and we will provide a full refund.
Given the nature of adult toys, we are sure that you will agree that we must impose a few conditions. Health and hygiene guidelines mean that the 'Black Pearl Vibrator' must be unopened and and unused, and you will need to pay the charges for the return shipping (you will not be charged for the charge for the first carriage to you).
In the improbable event that your 'Black Pearl Vibrator' turns out to be faulty, then please contact us at return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the products whichever you prefer.
Exchange of a returned 'Black Pearl Vibrator' will be with an identical item, or one of a similar value if we are out of stock of the first item (to suit you, of course), and as the product was not as it should be, we will pay all the extra postage and packaging costs.
None of the above seeks to reduce your legal options under English law. Our returns policy is in addition to any legal rights you possess under UK law.
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