This ensures a fully discreet delivery and maintains your secrecy. If your Blue Bubbles Vibrator is in stock, it will be packed and shipped within 24 hours. If the item you purchased is out of stock, we will normally forward your 'Blue Bubbles Vibrator' in around 12 days, in most cases far quicker than that. If a problem happens that prevents delivery of your 'Blue Bubbles Vibrator' we will notify you the very minute we are aware.
In brief, if you receive the Blue Bubbles Vibrator and after seeing it, decide you don't want the particular item, you are able to send it back it within 10 days and we will refund the cost of the product.
Given the unique 'intimate' nature of our products, we are sure that you will have sympathy with the fact that there needs to be some conditions. Hygiene guidelines means we must insist that the 'Blue Bubbles Vibrator' must be in its original manufacturers packaging and, obviously, unused, you will also need to cover the cost of the return shipping (we will happily cover the costs of the original shipping to you).
In the unlikely event that your 'Blue Bubbles Vibrator' arrives and is not as it should be, then please contact us on return@sensual-sex-toys.co.uk and we shall replace or refund, whichever you prefer.
Replacement of a rejected 'Blue Bubbles Vibrator' will be with the exact same product, or one of a similar cost if there is no stock of the first product (at your discretion), and we will accept all extra carriage costs that apply.
None of the above is intended to affect your legal rights as applicable under English law. Our policy is over and above any rights you may have under English law.
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