This enables a secure and private service and maintains your privacy. If your Discretion Probe Purple Vibrator is ex-stock, it will be packed and sent inside 1 working day. If we have run out of stock for whatever reason, we will generally despatch your 'Discretion Probe Purple Vibrator' in no longer than 12 days, but 9 times of of 10 far quicker. If something happens that interferes with shipping of your 'Discretion Probe Purple Vibrator' we will notify you by email the very moment we are aware.
Put simply, if you receive your Discretion Probe Purple Vibrator and decide you have changed your mind and no longer want the item, we will let you return it within 10 days and get your money back.
As our sex toys are designed to be used in a personal manner, we are confident you will recognize that there needs to be a few terms and conditions. Health and safety rules means that the 'Discretion Probe Purple Vibrator' must be still in its manufacturers packing and unused, you will need to pay for the cost of the return shipping (we'll absorb the charges for the original shipping to you).
In the improbable event that your 'Discretion Probe Purple Vibrator' arrives and is not working or faulty, then email us at return@sensual-sex-toys.co.uk and we will refund the cost of the product or replace the item whichever you prefer.
Replacement of a faulty 'Discretion Probe Purple Vibrator' will be with the same item, or one of the same cost if we are out of stock of the first choice product (at your choice), and as the product was not as it should be, we will pay all the extra postage and packaging costs.
None of the above seeks to reduce your legal options as a consumer under English law. Our policy is in addition to any rights you may have under UK law.
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