This guarantees a totally discreet delivery service and further guarantees your privacy. If the Venus Penis Vibrator is a stock product, it will be packaged and shipped inside 24 hours. If we do not have stock available for whatever reason, we will normally despatch your 'Venus Penis Vibrator' in around 12 days, but 9 times of of 10 well within this. In the event that there is any kind of delay with your 'Venus Penis Vibrator' we will inform you by email immediately we spot the problem.
Basically, if you receive your Venus Penis Vibrator and feel you don't actually want the sex toy in question, we are happy for you to return it to us it within 10 days and we will give you a full refund.
Given the nature of adult toys, we are confident that you will understand that there has to be a few conditions. Health and hygiene guidelines means the 'Venus Penis Vibrator' must be in its original sealed packaging and, obviously, unused, you will also need to cover the charges for the return postage (you will not be charged for the charges for the first shipping to you).
In the improbable event that your 'Venus Penis Vibrator' has a fault, then please contact us at return@sensual-sex-toys.co.uk and we will refund your money or replace the goods at your preference.
Replacement of a faulty 'Venus Penis Vibrator' will be with the same, or a similar product if the first is now out stock, and as the product was faulty, we will pay all the additional postage costs.
None of the above is intended to change your legal options as a consumer under UK law. Our policy is in addition to any rights that apply under UK law.
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