This guarantees a totally discreet delivery and guarantees your secrecy. If your Jen's Wrench (WATERPROOF) Vibrator is a stock item, it will be dispatched within one working day. If we have run out of stock for some reason, we would expect to send your 'Jen's Wrench (WATERPROOF) Vibrator' in approximately 12 days, but generally well within this. If anything happens that prevents despatch of your 'Jen's Wrench (WATERPROOF) Vibrator' we will send you an e-mail to let you know as soon as we possibly can.
Put simply, if you get your Jen's Wrench (WATERPROOF) Vibrator and no longer want the sex toy in question, you can return it to us it within 10 days and we will offer a full refund.
Given the unique 'intimate' nature of our products, we are sure that you will have sympathy with the fact that we must impose some conditions. Hygiene rules means we must insist that the 'Jen's Wrench (WATERPROOF) Vibrator' must be in its original sealed packaging and, obviously, unused, and you will need to pay the charges for the return shipping (you will not be charged for the charges for the original carriage to you).
If your 'Jen's Wrench (WATERPROOF) Vibrator' doesn't work as it should, then please contact us on return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the product whichever you prefer.
Replacement of a faulty 'Jen's Wrench (WATERPROOF) Vibrator' will be with the same item, or one of the same cost if there is no stock of the first item (at your choice), and as the goods were faulty, we will pay for all the additional carriage costs.
None of the above is meant to change your legal options under UK law. Our returns policy is over and above any legal rights you may have under UK law.
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