This enables a totally discreet service and further guarantees your secrecy. If the Pearl Head Vibrator is ex-stock, it will be packed and sent inside one working day. If we have run out of stock of the product you requested, we would expect to send your 'Pearl Head Vibrator' in around 12 days, but generally this is much quicker. If something occurs that prevents dispatch of your 'Pearl Head Vibrator' we will notify you by email as soon as we are able.
In simple terms, if you take delivery of your Pearl Head Vibrator and feel you don't actually want the product, we will let you return it to us it within 10 days and we will give you a full refund.
Given the unique 'intimate' nature of our products, we are sure you will appreciate that there needs to be some terms and conditions. Health rules means that the 'Pearl Head Vibrator' must be in its original manufacturers packaging and, obviously, unused, and you will need to pay the return postage costs (we will happily cover the costs of the original carriage to you).
In the event that the 'Pearl Head Vibrator' doesn't work as it should, then email us on return@sensual-sex-toys.co.uk and we will replace the products or refund your money.
Replacement of a faulty 'Pearl Head Vibrator' will be with the exact same product, or one of the same cost if there is no stock of the original product (if you agree, of course), and as the product was faulty, we will pay for all the additional shipping charges.
Nothing mentioned above is intended to reduce your legal options as a consumer under English law. Our policy is in addition to any rights you possess under English law.
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