This ensures a totally discreet delivery and ensures your privacy. If the i Kit Vibrator is a stocked item, it will be shipped inside 1 working day. If for any reason we have run out of stock, we will usually send your 'i Kit Vibrator' in no longer than 12 days, but generally this is much quicker. In the unlikely event that there is some kind of delay with your 'i Kit Vibrator' we will send you an e-mail to let you know immediately we spot the problem.
In brief, if you get the i Kit Vibrator and feel you don't actually want the particular item, we allow you to return it to us it within 10 days and get your money back.
Because of the intimate nature of adult toys, we are confident that you will appreciate that there has to be some conditions. Health and safety rules mean that the 'i Kit Vibrator' must be still in its manufacturers packaging and unused, you will need to pay for the return carriage costs (we will happily cover the charges for the first carriage to you).
If your 'i Kit Vibrator' has a manufacturers fault, then contact us by e-mail at return@sensual-sex-toys.co.uk and we will refund your money or replace the products whichever you prefer.
Replacement of a rejected 'i Kit Vibrator' will be with an identical item, or one of a similar value if we are out of stock of the first item (at your discretion), and as the goods were faulty, you will be reimbursed all the extra postage charges.
Nothing mentioned above is intended to modify your legal options as applicable under UK law. Our returns policy is in addition to any rights you have under English law.
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