This ensures a secure and private delivery and protects your confidentiality. If the Fantasie Vibrator is available from stock, it will be packed and shipped in 24 hours. If we do not have stock available for some reason, we will generally expedite your 'Fantasie Vibrator' in approx. 12 days, but generally far quicker. In the event that there is some kind of despatch problem with your 'Fantasie Vibrator' we will send you an e-mail to let you know the very moment we spot the problem.
In brief, if you receive your Fantasie Vibrator and after seeing it, decide you don't want the product, you can send it back it within 10 days and get your money back.
Because our products are of an 'intimate' nature, we are confident you will recognize that there has to be a few conditions. Health and safety guidelines means the 'Fantasie Vibrator' must be unused and still in the sealed, original packaging, you will need to cover the return postage charges (you will not be charged for the charges for the original shipment to you).
In the improbable event that your 'Fantasie Vibrator' arrives and is not working or faulty, then contact us by e-mail at return@sensual-sex-toys.co.uk and we shall refund your money or replace the goods whichever you prefer.
Exchange on a faulty 'Fantasie Vibrator' will be with an identical item, or a similar product if the original is out of stock, and as the product was faulty, you will be reimbursed all the additional carriage charges.
None of the above seeks to affect your rights as a consumer under UK law. Our policy is in addition to any rights you have under English law.
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