This ensures a fully discreet transaction and maintains your secrecy. If your Toy Joy Flower Power Vibrator is a stocked product, it will be packed and dispatched inside one working day. If the item you bought is unavailable, we would expect to send your 'Toy Joy Flower Power Vibrator' in approx. 12 days, but realistically much sooner than that. If something occurs that prevents shipment of your 'Toy Joy Flower Power Vibrator' we will let you know the very minute we are able.
In a nutshell, if you receive your Toy Joy Flower Power Vibrator and decide you have changed your mind and no longer want the particular item, we will let you send it back it within 10 days and get your money back.
Because of the nature of the products, we are sure that you will understand that we must impose a few terms and conditions. Health and hygiene regulations means that the 'Toy Joy Flower Power Vibrator' must be still in its manufacturers packaging and unused, you will need to pay for the return shipment charges (we will happily cover the charge for the original shipment to you).
In the unlikely event that your 'Toy Joy Flower Power Vibrator' has a manufacturers fault, then let us know by contacting us on return@sensual-sex-toys.co.uk and we shall replace or refund, at your preference.
Exchange of a rejected 'Toy Joy Flower Power Vibrator' will be with an identical item, or one of the same cost if there is no stock of the original item (if you agree, of course), and as the product was faulty, we will accept all the extra postage costs.
None of the above is intended to affect your legal rights under UK law. Our replacement policy is in addition to any rights you possess under English law.
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