This enables a fully discreet delivery and maintains your secrecy. If the Toy Joy Divine Dolphin Vibrator is a stocked product, it will be packed and despatched in one working day. If for any reason we do not have stock available, we will generally despatch your 'Toy Joy Divine Dolphin Vibrator' in approximately 12 days, in most cases much sooner than that. If something occurs that interferes with shipment of your 'Toy Joy Divine Dolphin Vibrator' you will be notified by email as soon as we are aware.
In simple terms, if you receive your Toy Joy Divine Dolphin Vibrator and decide you have changed your mind and no longer want the particular item, you are able to return it within 10 days and we will issue a full refund.
Because the products are intended for intimate use, we are confident that you will have sympathy with the fact that we must apply a few terms and conditions. Hygiene rules means that the 'Toy Joy Divine Dolphin Vibrator' must be in its original packaging and, obviously, unused, you will need to pay for the return postage (we'll absorb the charge for the first shipping to you).
In the improbable event that your 'Toy Joy Divine Dolphin Vibrator' has a fault, then send us an e-mail on return@sensual-sex-toys.co.uk and we will replace the products or refund the cost of the item.
Replacement of a returned 'Toy Joy Divine Dolphin Vibrator' will be with the same item, or one of the same cost if we are out of stock of the first choice item (if you agree, of course), and as the product was not as it should be, you will be reimbursed all the additional delivery costs.
Nothing mentioned above is meant to change your legal options as a consumer under UK law. Our policy is in addition to any legal rights you may have under English law.
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