This guarantees a totally discreet service and protects your privacy. If the Toy Joy Madame Butterfly Vibrator is available from stock, it will be packed and sent inside 24 hours. If we have run out of stock for whatever reason, we will usually expedite your 'Toy Joy Madame Butterfly Vibrator' in approximately 12 days, but generally far quicker than that. If a problem occurs that delays shipment of your 'Toy Joy Madame Butterfly Vibrator' we will let you know by email the very minute we are aware.
In a nutshell, if you take delivery of the Toy Joy Madame Butterfly Vibrator and decide you have changed your mind and no longer want the item, we allow you to send it back it within 10 days and we will offer a full refund.
Because of the nature of the products, we are sure that you will agree that we must apply some terms and conditions. Health and hygiene rules means the 'Toy Joy Madame Butterfly Vibrator' must be in its original packaging and, obviously, unused, you will need to pay for the return carriage costs (you will not be charged for the costs of the first carriage to you).
In the unlikely event that your 'Toy Joy Madame Butterfly Vibrator' turns out to be faulty, then contact us by e-mail at return@sensual-sex-toys.co.uk and we shall replace or refund, at your discretion.
Exchange of a returned 'Toy Joy Madame Butterfly Vibrator' will be with the exact same product, or one of the same cost if there is no stock of the first item (to suit you, of course), and as the item was faulty, we will pay for all the extra shipping charges.
Nothing mentioned above is meant to change your rights under English law. Our replacement policy is over and above any legal rights you possess under UK law.
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