This enables a fully discreet delivery and maintains your privacy. If your Toy Joy Be My Valentine Vibrator is a stocked item, it will be packed and sent inside one working day. If the product you ordered is out of stock, we would expect to despatch your 'Toy Joy Be My Valentine Vibrator' in no longer than 12 days, but generally far quicker than that. In the unlikely event that there is any sort of despatch problem with your 'Toy Joy Be My Valentine Vibrator' we will notify you by email as soon as we are aware.
Basically, if you get your Toy Joy Be My Valentine Vibrator and after seeing it, decide you don't want the particular item, we are happy for you to return it within 10 days and we will give you a full refund.
Because of the nature of the products, we are confident that you will understand that we must impose a few terms and conditions. Health and safety rules means that the 'Toy Joy Be My Valentine Vibrator' must be in its original manufacturers packaging and, obviously, unused, you will also need to cover the charges for the return shipment (you will not be charged for the cost of the first shipping to you).
In the event that the 'Toy Joy Be My Valentine Vibrator' turns out to be faulty, then send us an e-mail on return@sensual-sex-toys.co.uk and we will refund or replace at your discretion.
Exchange of a returned 'Toy Joy Be My Valentine Vibrator' will be with the exact same item, or one of a similar cost if we are out of stock of the original item (to suit you, of course), and as the product was faulty, we will pay for all the additional shipment costs.
Nothing mentioned above is meant to affect your rights as viewed by English law. Our replacement policy is in addition to any legal rights you possess under UK law.
"
