This ensures a fully discreet delivery and guarantees your secrecy. If your Toy Joy Waternymph Vibrator is available from stock, it will be dispatched in 24 hours. If we have no stock of the sex toy you purchased, we will usually forward your 'Toy Joy Waternymph Vibrator' in approx. 12 days, but realistically far quicker than that. If a problem occurs to prevent shipping of your 'Toy Joy Waternymph Vibrator' we will send you an e-mail to let you know immediately we possibly can.
Put simply, if you receive the Toy Joy Waternymph Vibrator and have changed your mind about buying the item, we will let you return it within 10 days and get a refund.
As our adult toys are intended to be used in a intimate manner, we are confident you will appreciate that we must apply some terms and conditions. Hygiene regulations means that the 'Toy Joy Waternymph Vibrator' must be still in its packing and unused, you will also need to cover the cost of the return carriage (we will happily cover the cost of the original shipping to you).
In the improbable event that your 'Toy Joy Waternymph Vibrator' arrives and is not working or faulty, then please contact us at return@sensual-sex-toys.co.uk and we will refund the cost of the product or replace the item whichever you prefer.
Replacement of a rejected 'Toy Joy Waternymph Vibrator' will be with the same product, or a similar item if the first product is out of stock, and as the goods were faulty, we will pay all the additional shipment charges.
None of the above is meant to affect your rights under English law. Our policy is over and above any legal rights you may have under English law.
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