This enables a fully discreet transaction and ensures your anonymity. If your Toy Joy Shower Sensation Vibrator is a stock product, it will be packaged and despatched within 1 working day. If we have run out of stock of the item you purchased, we would expect to dispatch your 'Toy Joy Shower Sensation Vibrator' in about 12 days, but generally far quicker. Should there be some sort of delivery problem with your 'Toy Joy Shower Sensation Vibrator' we will send you an e-mail to let you know as soon as we notice the problem.
Put simply, if you take delivery of the Toy Joy Shower Sensation Vibrator and after seeing it, decide you don't want the item, we will let you send it back it within 10 days and get your money back.
Because of the intimate nature of adult toys, we are sure that you will recognize that we must apply a few terms and conditions. Health and hygiene regulations means the 'Toy Joy Shower Sensation Vibrator' must be still in its manufacturers packaging and unused, you will need to pay for the charges for the return shipment (we will happily cover the costs of the original shipping to you).
In the event that your 'Toy Joy Shower Sensation Vibrator' is faulty, then contact us by e-mail at return@sensual-sex-toys.co.uk and we will refund the cost of the goods or replace the item at your discretion.
Replacement of a faulty 'Toy Joy Shower Sensation Vibrator' will be with an identical item, or one of a similar value if we are out of stock of the first choice item (at your discretion), and as the item was faulty, we will pay all the extra delivery costs.
None of the above is intended to reduce your legal options as a consumer under UK law. Our returns and replacement policy is over and above any legal rights you have under English law.
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