This ensures a totally discreet transaction and protects your anonymity. If your Pleasure Kiss Vibrator is a stocked product, it will be packaged and despatched inside 24 hours. If for whatever reason we have run out of stock, we will generally forward your 'Pleasure Kiss Vibrator' in around 12 days, but realistically far quicker than that. If a problem happens that interferes with shipping of your 'Pleasure Kiss Vibrator' we will let you know as soon as we possibly can.
Put simply, if you receive the Pleasure Kiss Vibrator and decide you don't want the sex toy in question, we are happy for you to send it back it within 10 days and get your money back.
As our adult toys are intended to be used in a intimate manner, we are sure you will have sympathy with the fact that we must impose some conditions. Hygiene guidelines mean that the 'Pleasure Kiss Vibrator' must be in its original sealed packing and, obviously, unused, you will also need to cover the charges for the return carriage (we will happily cover the charge for the first shipping to you).
If your 'Pleasure Kiss Vibrator' has a manufacturers fault, then please contact us on return@sensual-sex-toys.co.uk and we will refund your money or replace the goods at your preference.
Exchange of a returned 'Pleasure Kiss Vibrator' will be with the same product, or a similar product if your first choice is out of stock, and as the goods were faulty, we will pay for all the additional shipping charges.
Nothing mentioned above is intended to affect your legal rights as viewed by English law. Our policy is over and above any legal rights you have under UK law.
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