This guarantees a secure and private delivery and protects your anonymity. If the Jenna's Kitty Caress Vibrator is ex-stock, it will be shipped in 24 hours. If we have no stock of the sex toy you ordered, we will normally ship your 'Jenna's Kitty Caress Vibrator' in around 12 days, but realistically much sooner than that. If anything happens that prevents shipment of your 'Jenna's Kitty Caress Vibrator' we will inform you by email the very moment we notice the problem.
In basic terms, if you receive your Jenna's Kitty Caress Vibrator and after seeing it, decide you don't want the product, you can return it to us it within 10 days and get your money back.
Because of the nature of the products, we are sure that you will agree that we must impose a few conditions. Health and hygiene regulations means we must insist that the 'Jenna's Kitty Caress Vibrator' must be still in its packing and unused, and you will need to pay the charges for the return shipping (we will happily cover the charge for the original shipping to you).
If your 'Jenna's Kitty Caress Vibrator' has a manufacturers fault, then contact us by e-mail on return@sensual-sex-toys.co.uk and we shall refund your payment or replace the goods whichever suits you best.
Exchange of a rejected 'Jenna's Kitty Caress Vibrator' will be with an identical item, or a similar value product if your first choice is out of stock, and as the product was not as it should be, we will accept all the additional postage costs.
None of the above is meant to change your rights as a consumer under English law. Our policy is in addition to any legal rights you may have under UK law.
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