This ensures a totally discreet delivery service and ensures your confidentiality. If the Toy Joy Mademoiselle Vibrator is in stock, it will be dispatched within 1 working day. If for some reason we are out of stock, we would expect to expedite your 'Toy Joy Mademoiselle Vibrator' in approximately 12 days, but generally far quicker. If a problem occurs that prevents shipping of your 'Toy Joy Mademoiselle Vibrator' we will let you know by email the very minute we are aware.
In brief, if you get the Toy Joy Mademoiselle Vibrator and after seeing it, decide you don't want the particular item, you can send it back to us it within 10 days and we will give you a full refund.
Because of the nature of the products, we are sure you will understand that we must impose a few conditions. Health and safety regulations means we must insist that the 'Toy Joy Mademoiselle Vibrator' must be unopened and and unused, you will need to cover the return postage charges (we'll absorb the cost of the original shipping to you).
In the improbable event that your 'Toy Joy Mademoiselle Vibrator' arrives and is not working or faulty, then contact us by e-mail at return@sensual-sex-toys.co.uk and we shall refund the cost of the goods or replace the goods at your discretion.
Replacement of a faulty 'Toy Joy Mademoiselle Vibrator' will be with the exact same item, or one of a similar cost if we are out of stock of the original item (to suit you, of course), and as the product was faulty, we will pay all the extra shipment costs.
None of the above seeks to affect your legal rights as applicable under English law. Our policy is over and above any legal rights that apply under English law.
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