This ensures a totally discreet delivery and protects your privacy. If your Royal Rabbit Kit is a stocked product, it will be packaged and sent in one working day. If for any reason we have run out of stock, we will normally ship your 'Royal Rabbit Kit' in about 12 days, but most of the time far quicker. In the event that there is any sort of delivery problem with your 'Royal Rabbit Kit' we will notify you as soon as we are able.
Basically, if you take delivery of the Royal Rabbit Kit and have changed your mind about buying the product, we are happy for you to send it back it within 10 days and we will give you a full refund.
As our adult toys are intended to be used in a intimate manner, we are confident that you will have sympathy with the fact that there are some conditions. Health guidelines means the 'Royal Rabbit Kit' must be in its original manufacturers packing and, obviously, unused, and you will need to pay the charges for the return shipping (we'll absorb the costs of the original shipping to you).
If your 'Royal Rabbit Kit' has a manufacturers fault, then email us at return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the products whichever suits you best.
Replacement of a faulty 'Royal Rabbit Kit' will be with an identical item, or a similar value product if your first choice is out of stock, and as the product was faulty, you will be reimbursed all the extra postage costs.
None of the above is meant to affect your rights under UK law. Our returns and replacement policy is in addition to any legal rights you possess under UK law.
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