This guarantees a fully discreet transaction and protects your secrecy. If the My First Wabbit Vibrator is in stock, it will be packaged and shipped in one working day. If we do not have stock available for any reason, we will usually send your 'My First Wabbit Vibrator' in no longer than 12 days, but most of the time much sooner. If something happens to prevent shipment of your 'My First Wabbit Vibrator' we will inform you by email the very minute we are able.
In simple terms, if you get your My First Wabbit Vibrator and after seeing it, decide you don't want the item, you are able to return it to us it within 10 days and we will issue a full refund.
Because the products are intended for intimate use, we are sure you will appreciate that there has to be a few terms and conditions. Health and safety rules mean that the 'My First Wabbit Vibrator' must be unused and still in the sealed, original manufacturers packing, you will need to pay for the charges for the return shipping (you will not be charged for the charges for the original shipment to you).
In the event that the 'My First Wabbit Vibrator' arrives and is not as it should be, then let us know by contacting us at return@sensual-sex-toys.co.uk and we will refund the cost of the product or replace the goods at your discretion.
Exchange of a rejected 'My First Wabbit Vibrator' will be with an identical item, or one of a similar cost if there is no stock of the first product (to suit you, of course), and as the product was faulty, you will be reimbursed all the additional delivery costs.
Nothing mentioned above is meant to affect your legal rights as a consumer under UK law. Our returns and replacement policy is over and above any legal rights that apply under UK law.
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