This guarantees a fully discreet service and maintains your anonymity. If your EZ Pleaser Egg Vibrator is a stock item, it will be despatched in one working day. If we have run out of stock of the sex toy you bought, we will normally despatch your 'EZ Pleaser Egg Vibrator' in approx. 12 days, in most cases far quicker. If something happens that delays despatch of your 'EZ Pleaser Egg Vibrator' we will send you an e-mail to let you know immediately we are able.
In short, if you receive your EZ Pleaser Egg Vibrator and no longer want the item, you are able to return it within 10 days and get your money back.
Given the nature of adult toys, we are confident you will have sympathy with the fact that we must apply some conditions. Health rules mean that the 'EZ Pleaser Egg Vibrator' must be unopened and and unused, and you will need to pay the cost of the return shipping (we'll absorb the charge for the first shipping to you).
In the event that your 'EZ Pleaser Egg Vibrator' is not as it should be, then contact us by e-mail on return@sensual-sex-toys.co.uk and we shall refund the cost of the item or replace the products whichever suits you best.
Replacement of a returned 'EZ Pleaser Egg Vibrator' will be with an identical item, or one of a similar value if we are out of stock of the first item (to suit you, of course), and as we were at fault, you will be reimbursed all the extra carriage charges.
None of the above is meant to reduce your legal options under English law. Our replacement policy is over and above any rights that apply under English law.
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