This enables a totally discreet transaction and maintains your secrecy. If your Realistic Dark Brown Vibrator is ex-stock, it will be packed and sent within one working day. If the item you bought is unavailable, we will normally expedite your 'Realistic Dark Brown Vibrator' in around 12 days, in most cases well within this. If anything happens that prevents shipment of your 'Realistic Dark Brown Vibrator' we will let you know by email the very minute we spot the problem.
In a nutshell, if you take delivery of your Realistic Dark Brown Vibrator and have changed your mind about buying the item, we are happy for you to send it back to us it within 10 days and we will issue a refund.
Because of the intimate nature of sex toys, we are confident you will recognize that there has to be a few conditions. Health and hygiene rules means we must insist that the 'Realistic Dark Brown Vibrator' must be in its original packaging and, obviously, unused, you will also need to cover the cost of the return shipping (we'll absorb the costs of the original carriage to you).
If your 'Realistic Dark Brown Vibrator' arrives and is not working or faulty, then email us at return@sensual-sex-toys.co.uk and we shall endeavour to remedy the situation to your satisfaction.
Replacement of a rejected 'Realistic Dark Brown Vibrator' will be with the same item, or one of a similar cost if we are out of stock of the first product (if you agree, of course), and as the product was faulty, we will pay for all the additional carriage costs.
None of the above seeks to reduce your rights as a consumer under UK law. Our returns and replacement policy is over and above any legal rights you have under UK law.
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